Q1: Do you offer webinars or training sessions for architects and specifiers on your products?
A1: We offer product briefings and technical sessions for firms or groups. These can be arranged online to discuss product capabilities, specifications, sustainability data, and best practices for detailing and installation.
Q2: Where can I find detailed CAD details for different installation methods?
A2: We provide a range of standard CAD details (e.g., direct fix, batten system) upon request. These are delivered as downloadable .DWG files for integration into your construction drawings.
Q3: What is the most misunderstood aspect of acoustic panels that you need to educate clients on?
A3: A common misunderstanding is that panels block sound from traveling between rooms (soundproofing). We educate clients that our panels primarily absorb sound within a room to reduce reverberation and echo (acoustic treatment), which is a different acoustic goal.
Q4: How do you help clients choose between standard and custom options?
A4: We guide clients by asking about project budget, timeline, and design vision. Standard options are faster and more cost-effective (using the 70-panel MOQ). Custom options unlock unique design but involve a longer process, sample fees, and often a higher MOQ.
Q5: Can you explain the role of thickness and density in acoustic performance?
A5: Thicker panels generally absorb lower frequencies more effectively. Density contributes to structural integrity. For most speech-frequency applications in offices, our standard thickness is sufficient. For low-frequency control, we recommend consulting an expert and considering our thicker custom options.
